Implementing co-creation in marketing: Antecedents and Performance
DEPLOYER LA CO-CREATION EN MARKETING : ANTECEDENTS & PERFORMANCE
Résumé
Since the seminal papers of Prahalad and Ramaswamy and Vargo and Lusch (2004),
value co-creation has engendered a wide stream of literature, especially theoretical papers.
Although value co-creation is presented as a radical departure for marketing practice, we have
had limited knowledge about value co-creation in managers’ domain so far. Notably, we have
little insight into the factors fostering the emergence of value co-creation within firms, and
regarding its impact on performance. Based on two surveys of marketing managers, our
research conceptualizes value co-creation as a set of unique managerial activities
implemented by managers. Our preliminary analysis of 120 questionnaires conducted through
PLS-SEM investigates (1) the role of antecedents related to market orientation and the power
of marketing function and (2) the effect of value co-creation implementation on firms’
performance.