This article builds on work conducted and lessons learned within SILKNOW, a research project that aimed at enhancing the preservation and digital dissemination of silk heritage. Taking the project and this heritage typology as a case study in the digital transformation of cultural heritage institutions, it illustrates specific challenges that these institutions must face and demonstrates a few innovative answers to meet those challenges. The methodology combines approaches typical of the humanities and others usual in ICT, being inductive regarding materials and methods (consisting of a detailed review of existing online repositories and research projects devoted to textile heritage) and descriptive for the results and discussion (which explain at length the development of some tools and resources that responded to the needs detected in the previous analysis). The article reports on the state of the art and recent developments in the field of textile heritage, the tools implemented to allow the semantic access and text analysis of descriptive records associated with silk fabrics, and the spatiotemporal visualization of that information. Finally, it argues that institutional policies, namely the creation and free dissemination of open data related to cultural heritage are just as important as technical developments, showing why any future effort in these areas should take data sustainability, both in its technical and in institutional aspects, into account, since it is the most responsible and reasonable approach in terms of efficient resource allocation.