EHR Usage Problems: A Preliminary Study - Archive ouverte HAL Accéder directement au contenu
Article Dans Une Revue Studies in Health Technology and Informatics Année : 2019

EHR Usage Problems: A Preliminary Study

Résumé

Electronic health record (EHR) systems were initially developed to improve health care delivery by facilitating the healthcare professionals' access to electronically-stored patient information, but problems are regularly reported in the literature. We present here a preliminary study conducted at a 950-bed university hospital. They have implemented an EHR in 2012 to remove their paper-based system. After few years, physicians complain that the EHR is "too complex", "too slow", "unsatisfying", and "which interacts with too many health software". This preliminary study was based on individual interviews inspired from critical incident technique with 9 hospital professionals (physicians and pharmacist) to establish a global diagnostic of the EHR's usability failures/difficulties and their potential impacts. Results show that professionals faced to many constraints impacting their work but more importantly the patient care, with recent outstanding examples. This work is a first step of a larger study to help the hospital to map usability failures, their context of use and associated risks/impacts, and to provide solutions to fix it.
Fichier principal
Vignette du fichier
EHR Usage Problems A Preliminary Study.pdf (294.02 Ko) Télécharger le fichier
Origine : Fichiers éditeurs autorisés sur une archive ouverte
Licence : CC BY NC - Paternité - Pas d'utilisation commerciale

Dates et versions

hal-04100056 , version 1 (17-05-2023)

Identifiants

Citer

Clément Wawrzyniak, Romaric Marcilly, Nicolas Baclet, Arnaud Hansske, Sylvia Pelayo. EHR Usage Problems: A Preliminary Study. Studies in Health Technology and Informatics, 2019, 257, ⟨10.3233/978-1-61499-951-5-484⟩. ⟨hal-04100056⟩

Collections

UNIV-LILLE
41 Consultations
19 Téléchargements

Altmetric

Partager

Gmail Facebook X LinkedIn More