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Article Dans Une Revue Studies in Health Technology and Informatics Année : 2021

Competitive Usability Evaluation of Electronic Health Records: Preliminary Results of a Case Study

Résumé

It is necessary for hospitals to be able to compare the usability of electronic health records (EHR) before acquisition. Adding usability as a critical element of the procurement process is therefore crucial. During the competitive usability evaluation of several EHRs, the usability walkthrough method has the potential of making end-users more active in the procurement process than demonstrations. This case study presents first results of a comparison of three EHRs performed by nine representative end-users. All users uncovered usability problems while performing their scenarios. The results show that none of the EHRs evaluated is without major usability problems. These problems have been well-known to human factors researchers for a long time.
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Dates et versions

hal-04097847 , version 1 (15-05-2023)

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Romaric Marcilly, Jessica Schiro, Louise Heyndels, Sandra Guerlinger, Annick Pigot, et al.. Competitive Usability Evaluation of Electronic Health Records: Preliminary Results of a Case Study. Studies in Health Technology and Informatics, 2021, ⟨10.3233/shti210296⟩. ⟨hal-04097847⟩

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