Lean training as a driver for microbusinesses’ digital transformation - Archive ouverte HAL
Communication Dans Un Congrès Année : 2023

Lean training as a driver for microbusinesses’ digital transformation

Résumé

Lean management helps to increase the efficiency of micro-businesses by focusing on reducing costs, eliminating waste, and enhancing processes by focusing on customer needs. Practitioners believe that these Lean principles support digital transformation, which has become increasingly important for small businesses because of high competition and the need to sustain their business. However, this assumption has not been empirically explored. Rarely does the literature on Lean claim it can influence digital transformation strategy. In this study, we conducted a focus group to uncover how Lean management programs impacted micro-businesses digital transformations. The results from the study reveal that Lean management is closely related to digital transformation efforts, and it enables micro businesses to add capacity, reduce costs, optimize risks, innovate, and in some cases, transform their organisation.
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Dates et versions

hal-03793754 , version 1 (01-10-2022)

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Prabhjot Singh, Anuragini Shirish, Anaya Kumar, John O’shanahan. Lean training as a driver for microbusinesses’ digital transformation. ELEC 2022 : 8th European Lean Educators Conference. "Lean, Green & Sustainability", IFIP International Federation for Information Processing, Nov 2022, Galway, Ireland. pp.122-142, ⟨10.1007/978-3-031-25741-4_12⟩. ⟨hal-03793754⟩
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