A QUALITY AWARENESS APPROACH FOR THE INDUSTRY
Résumé
Quality is an investment that leads towards continuous improvement. Quality management research has produced consistent results based on a well-established body of knowledge and widely practiced management philosophy. Quality awareness is the way to promote quality activities by emphasizing quality at all stages of the business, which can help solving complex problems and denote excellence. Quality has become a key concern to organizations, not only because of growing importance of the quality system, but also because of the multitude challenges. The aim of our study is to describe quality awareness components in order to enforce quality practices in an organization.