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Communication Dans Un Congrès Année : 2019

To revisit the safety culture : toward a new cultural analyse framework for safety management

Résumé

The concept of “Safety Culture” is a key element of many initiatives aiming at improving the safety of nuclear facilities. Focusing on human and organizational factors, “Safety Culture” concept analysis emphasizes the importance of perception, interpretation and behavior of individuals and groups in organizations. The common idea is that acting on culture would increase the overall performance of the company; particularly its performance in terms of risk management. This managerial perspective of culture has been the target of ample criticism from sociologists, who consider that this view does not take sufficiently into account the complexity of the organisation and its social dynamics. This paper proposes a sociological analysis framework to better understand cultural aspects having an impact on reliability and safety of activities within organizations. Based on a case study concerning the introduction of a safety management system in a nuclear facility, our original “cultural analysis framework” will be presented. It is based on three levels: 1/ the “Macro” level: Cultural background and its inclusion within the existing organizational culture; 2/ the “Meso” level: Collective aspects of the activity within an organization; 3/ the "Micro" level: Collective and social life (modes of socialization, relationship, trust, practices sharing), symbolic and identity aspects. These three levels of analysis allow breaking down the global topic "safety culture" which appears to be too complex to be addressed directly. These three levels are intended to complement each other and enable a comprehensive understanding of the cultural aspects of an organization and their potential impact on safety. In conclusion, a socio-comprehensive approach to culture concept will be defended in order to identify "reasonable" means of action which could be beneficial for anyone wanting to improve risk management.
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Dates et versions

hal-03586771 , version 1 (24-02-2022)

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  • HAL Id : hal-03586771 , version 1

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Elsa Gisquet, Sophie Beauquier, Emilie Poulain. To revisit the safety culture : toward a new cultural analyse framework for safety management. NEA workshop on nuclear energy and the social sciences, Dec 2019, Paris, France. ⟨hal-03586771⟩
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