An assessment of the quality of French distance education programs
Résumé
This article deals with the quality assessment of distance learning in French higher education. This assessment comes from the feeling of some students who follow an online program being registered at a university (or at the CNED for some programs called BTS). It's important to point out today what the e-learning is in comparison to what it is not. The COVID crisis and the distance courses realised during it often have given some bad thought about e-learning The important question is about the quality of the live experience of being an online student. The context of our study is that of the "Campus connectés". In their territorial configuration, "Campus connectés" (an initiative of the French Ministry of Higher Education) bring higher education closer to all citizens by creating labelled places that welcome students registered in an online program of a university. They are coordinated by a local public authority. In these places, students benefit from the support of a tutor/coach, an environment that encourages success and socialisation with other students. To date, we have 44 "campus connectés" in France (there will be 89 by the start of the new academic year in September), with a total of about 400 students in a wide variety of programs. We have designed a survey to ask them about their feelings about the quality of the programs. We will explain our method and give our main results, which will allow us to identify some ways to improve quality of distance education programs.
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