AutomationXP 2021: Automation Experience at the Workplace 2021
Abstract
Preface AutomationXP 2021 - Automation pervades manifold workplaces taking up an increasing part of human tasks and transforming work dramatically. It emerges in different appearances (e.g., from scripted tasks over digital agents to physical robots) with various scopes (e.g., office,production, maintenance).This online workshop focusedon skilled workers and professionals who increasingly encounter new forms of automation in specialized and demanding workplace environments. Taking a human-centered perspective, opportunities and challenges for establishing effective forms of collaboration and for building up meaningful relationships with automated systems wereexplored.The workshop addressedthe following pressing human-oriented challenges in the field of automation at workplaces:•Encountering Workplace Automation•Collaborating with Workplace Automation•Building Meaningful RelationshipsParticipants wereasked to submit position papersdescribing their recent or future work in the field of ‘automation experience at the workplace’. Overall, 13papers were accepted by an expert committee for presentation.Since CHI 2021could not be held physicallydueto the pandemic situation, the workshop was held virtually.Previous activities of the ‘Everyday Automation Experience’initiativeinclude theWorkshop on Automation Experience across Domainsat CHI'20,the Workshop on Everyday Automation Experienceat CHI’19 and the Personal and Ubiquitous Computing theme issue on ‘Everyday Automation Experiences’including Everyday Automation Experience: a Research Agenda. July 2021