The perspective of European National Mapping Agencies (NMA) on the role of citizen sensing in map production was explored. The NMAs varied greatly in their engagement with the community generating volunteered geographic information (VGI) and in their future plans. From an assessment of NMA standard practices, it was evident that much VGI was acquired with a positional accuracy that, while less than that typically acquired by NMAs, actually exceeded the requirements of the nominal data capture scale used by most NMAs. Opportunities for VGI use in map revision and updating were evident, especially for agencies that use a continuous rather than cyclical updating policy. Some NMAs had also developed systems to engage with citizen sensors and examples are discussed. Only rarely was VGI used to collect data on features beyond the standard set used by the NMAs. The potential role of citizen sensing and so its current scale of use by NMAs is limited by a series of concerns, notably relating to issues of data quality, the nature and motivation of the contributors, legal issues, the sustainability of data source, and employment fears of NMA staff. Possible priorities for future research and development are identified to help ensure that the potential of VGI in mapping is realized.