Usability and acceptance of truck dashboards designed by drivers: two participatory design approaches compared to a user-centered design - Archive ouverte HAL Accéder directement au contenu
Article Dans Une Revue International Journal of Industrial Ergonomics Année : 2021

Usability and acceptance of truck dashboards designed by drivers: two participatory design approaches compared to a user-centered design

Résumé

Previous literature reported that Participatory Design (PD) results in satisfying products and presents other subjective benefts. PD implies an active involvement of users during all steps of the design process, including during concepts specifcation (contrary to user-centered design, UCD). This study compared the usability and acceptance of truck dashboards resulting either from a PD or from a UCD design processes. Moreover, design concepts from two PD approaches were compared: a collective versus an individual design session. Results showed that concepts resulting from user-centered design and individual design sessions were perceived as more useable and accepted than the concept resulting from the participatory workshop. These fndings question PD benefts and encourage to further explore the different PD approaches in the industrial development of truck dashboards.
Fichier principal
Vignette du fichier
S0169814120306636.pdf (885.81 Ko) Télécharger le fichier
Origine : Fichiers produits par l'(les) auteur(s)

Dates et versions

hal-03186322 , version 1 (15-12-2022)

Licence

Paternité - Pas d'utilisation commerciale

Identifiants

Citer

Mathilde Francois, François Osiurak, Alexandra Fort, Philippe Crave, Jordan Navarro. Usability and acceptance of truck dashboards designed by drivers: two participatory design approaches compared to a user-centered design. International Journal of Industrial Ergonomics, 2021, 81, ⟨10.1016/j.ergon.2020.103073⟩. ⟨hal-03186322⟩
57 Consultations
26 Téléchargements

Altmetric

Partager

Gmail Facebook X LinkedIn More