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Article Dans Une Revue Museum Management and Curatorship Année : 2022

Making Sense of Visitors’ Sense-making Experiences: The REMIND Method

Résumé

Ten years of studying museum visitors’ sense-making processes have led to developing two in situ research methods. First, from a conceptual “enactive” perspective, our REMIND method seeks to understand more clearly visitors’ sense-making processes. This involves employing an eye-tracker video recording of visitors’ gaze points as the basis of semi-guided interviews conducted on the site of the museum immediately after the visit. Second, our E-MOTION method traces visitors’ paths in the museum linked to their declared level of emotions. In doing this, the method creates an emotion-map of a visitor’s journey in the museum. The two methods identify museum features conducive to sense-making, which can be linked to Gardner’s (1993) multiple intelligences, and to disengaging “sense-wrecking”.
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Dates et versions

hal-03154896 , version 1 (01-03-2021)

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  • HAL Id : hal-03154896 , version 1

Citer

Daniel Schmitt, Michel Labour. Making Sense of Visitors’ Sense-making Experiences: The REMIND Method. Museum Management and Curatorship, 2022, 37 (3), pp.218-234. ⟨hal-03154896⟩
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