Measurement of the business/IT alignment of information systems
Résumé
Nowadays, the performance of organizations is directly related to the efficiency of Information system (IS). It is crucial to quantify this efficiency and evaluate the alignment of the IS with the business. In this context, this work aims to propose a set of metrics to measure the alignment of IS to business requirements based on the constructs of an exhaustive framework. This multi-level and multi-aspect framework considers Information Technology (IT) and Business domains, as well as strategic and operational levels of the enterprise. A total of twenty-five metrics is proposed, within sixteen new ones, to evaluate functional integration at both levels, as well as strategic fit in each domain.
Domaines
Informatique [cs]
Origine : Fichiers produits par l'(les) auteur(s)
Licence : CC BY - Paternité
Licence : CC BY - Paternité