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                <term xml:lang="es">cartografía digital</term>
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              <p>The wayfinding feature highly contributed to the rise of cartographic platforms. However, no study really focused on the way these tools are both used and perceived in a wayfinding context. The qualitative investigation we conducted on 30 users of such platforms suggests that the related uses depend on – at least – two mental models: the first one assumes that the cartographic platform is a digital extension of paper maps, while the other one likens it to a GPS system.</p>
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              <p>El cálculo automático de rutas ha contribuido de manera relevante al progreso de plataformas cartográficas. Sin embargo, ningún estudio ha analizado realmente cómo estas herramientas son utilizadas y percibidas al momento de planificar un desplazamiento. La encuesta cualitativa que aplicamos a 30 usuarios en este contexto, sugiere que su uso se basa en al menos dos modelos mentales: el primero considera la plataforma cartográfica como una versión digital del mapa en papel, mientras que el segundo la asimila a una forma derivada de los sistemas de navegación satelital, es decir a un GPS.</p>
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              <p>Le calcul automatique d’itinéraires a largement contribué à l’essor des plateformes cartographiques. Pourtant, aucune étude ne s’est véritablement intéressée à la manière dont ces outils sont exploités et perçus lorsqu’il s’agit de planifier un déplacement. L’enquête qualitative que nous avons menée auprès de trente utilisateurs suggère que dans ce contexte, leur utilisation est sous-tendue par au moins deux modèles mentaux : le premier envisage la plateforme cartographique comme une déclinaison numérique de la carte papier alors que le second l’assimile à une forme dérivée des systèmes d’aide à la navigation par satellite.</p>
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