Towards a business process reconfiguration
Résumé
The continuous search for flexibility leads companies to implement reconfigurable supply chains. In this article, we focus on the reconfiguration of supply chains through the business processes that compose them. We propose an approach of reconfiguration based on an integrated QFD "Quality Function Deployment"/ AHP "Analytic Hierarchy Process" model that allows to determine the processes, activities, roles and actors that require reconfigurations. Our aims is to determine a compromise between the scenario of reconfiguration chosen and the business processes on the one hand, and to prioritize activities, roles and actors on the other hand.
Origine : Fichiers produits par l'(les) auteur(s)
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