Evaluation and management of customer feedback to include market dynamics into product development: Satisfaction Importance Evaluation (SIE) model - Archive ouverte HAL
Communication Dans Un Congrès Année : 2017

Evaluation and management of customer feedback to include market dynamics into product development: Satisfaction Importance Evaluation (SIE) model

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https://hal.science/hal-02395566

Soumis le : jeudi 5 décembre 2019-15:27:25

Dernière modification le : mardi 27 août 2024-12:51:12

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hal-02395566 , version 1 (05-12-2019)

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  • HAL Id : hal-02395566 , version 1

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Ravi Kumar Gupta, Farouk Belkadi, Alain Bernard. Evaluation and management of customer feedback to include market dynamics into product development: Satisfaction Importance Evaluation (SIE) model. international conference on Engineering design (ICED), 2017, Vancouver, Canada. pp.327-336. ⟨hal-02395566⟩

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