Toward an Improved Monitoring of Engineering Projects
Résumé
With the growing economic pressure, one lever for companies to be competitive is to efficiently monitor projects. To this goal, the different processes involved in the project must be carefully supervised and the project manager needs to be well-informed on their state and progress to take the best decisions thanks to accurate performances of indicators, process, and project. Another key factor of successful decision-making in engineering projects beyond taking into account information from the project manager on the project management (PM) is to consider information from the systems engineer on the product development. This paper proposes a process to monitor engineering projects relying on a set of project performance indicators that integrate the views of both project manager and systems engineer. This process includes three main activities: 1) defining project performance indicators related to the processes described by international guides and standards; 2) valuating and weighting these indicators by consulting project managers and systems engineers ; and 3) constructing a hierarchical framework of indexes to support project monitoring. This proposal thus refers to the practices described in PM and systems engineering norms and improves them by involving project managers and systems engineers into decision-making, with the goal to take more coherent decisions.