Orienting product performance improvement: application to mechatronics
Résumé
On which criteria design efforts have to be focused on when pursuing the improvement of a product so as to provide most satisfaction to customers? The answer cannot be so obvious at the earliest steps of the design process when available knowledge is still incomplete and vague. Moreover, the problem becomes more complicated when the decision maker has to express some sophisticated preferences on the set of solutions. In this paper we propose to contribute to this issue by proposing an original qualitative computation of the worth-index, the purpose of which is to estimate the mean expected gain in performance improvement on a set of interrelated criteria. An illustration is given in the mecha-tronics field.
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