Knowledge Management with the MASK method
Abstract
This article addresses the question of using Knowledge Management methods for knowledge risk prevention and strategic knowledge development. The main contribution of this work is a global methodology, starting from the highest level in the organisation (the strategy) to build step by step some operational solutions, in a coherent KM roadmap for the organisation. This methodology, called MASK methodology (Method for Analysing and Structuring Knowledge) is complete, from strategy to information system, and then its implementation requires an important effort of the concerned organisation. It can be also partially implemented, according to the problem addressed. In this paper, we just give a brief description of the methodology.
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