Analyzing influences of Revenue Management on customers’ perceived fairness, price acceptance and switching intention in the Service industry. - Archive ouverte HAL
Conference Papers Year : 2018

Analyzing influences of Revenue Management on customers’ perceived fairness, price acceptance and switching intention in the Service industry.

Thi Minh Hang Vu
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hal-01934845 , version 1 (26-11-2018)

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  • HAL Id : hal-01934845 , version 1

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Thi Minh Hang Vu, Sylvie Llosa. Analyzing influences of Revenue Management on customers’ perceived fairness, price acceptance and switching intention in the Service industry.. Let's Talk About Service Workshop, Dec 2018, GHENT, Belgium. ⟨hal-01934845⟩
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