The relationship between the incubator team and the tenants is very important to the success of the incubation process. A good relationship is based on cooperation and both parties need to be committed (Rice, 2002). From a monitoring point of view, incubator managers can use two mechanisms to build good relationships with their tenants: the contract and trust. We analysed 177 incubated firms using multiple regression analysis and a structural equation methodology. Our results show that trust acts as a mediator between the contract and both information disclosure and knowledge acquisition.