<?xml version="1.0" encoding="utf-8"?>
<TEI xmlns="http://www.tei-c.org/ns/1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:hal="http://hal.archives-ouvertes.fr/" xmlns:gml="http://www.opengis.net/gml/3.3/" xmlns:gmlce="http://www.opengis.net/gml/3.3/ce" version="1.1" xsi:schemaLocation="http://www.tei-c.org/ns/1.0 http://api.archives-ouvertes.fr/documents/aofr-sword.xsd">
  <teiHeader>
    <fileDesc>
      <titleStmt>
        <title>HAL TEI export of hal-01820710</title>
      </titleStmt>
      <publicationStmt>
        <distributor>CCSD</distributor>
        <availability status="restricted">
          <licence target="https://creativecommons.org/publicdomain/zero/1.0/">CC0 1.0 - Universal</licence>
        </availability>
        <date when="2026-05-03T03:14:35+02:00"/>
      </publicationStmt>
      <sourceDesc>
        <p part="N">HAL API Platform</p>
      </sourceDesc>
    </fileDesc>
  </teiHeader>
  <text>
    <body>
      <listBibl>
        <biblFull>
          <titleStmt>
            <title xml:lang="en">Online consumer learning as a tool for improving product appropriation</title>
            <author role="aut">
              <persName>
                <forename type="first">Nadia</forename>
                <surname>Steils</surname>
              </persName>
              <idno type="halauthorid">1100125-0</idno>
              <affiliation ref="#struct-413157"/>
            </author>
            <author role="aut">
              <persName>
                <forename type="first">Dominique</forename>
                <surname>Crié</surname>
              </persName>
              <email type="md5">5d8497c7fbf61d91adf0e2e8ab18b7ab</email>
              <email type="domain">univ-lille.fr</email>
              <idno type="idhal" notation="numeric">1235012</idno>
              <idno type="halauthorid" notation="string">1172168-1235012</idno>
              <affiliation ref="#struct-413157"/>
            </author>
            <author role="aut">
              <persName>
                <forename type="first">Alain</forename>
                <surname>Decrop</surname>
              </persName>
              <email type="md5">c7b379df52aae2fc4169d35b1c96c00c</email>
              <email type="domain">unamur.be</email>
              <idno type="idhal" notation="numeric">1033352</idno>
              <idno type="halauthorid" notation="string">1385515-1033352</idno>
            </author>
            <editor role="depositor">
              <persName>
                <forename>Isabelle</forename>
                <surname>Celet</surname>
              </persName>
              <email type="md5">54a01c02de693a614d6570c8d4e6adff</email>
              <email type="domain">univ-lille.fr</email>
            </editor>
          </titleStmt>
          <editionStmt>
            <edition n="v1" type="current">
              <date type="whenSubmitted">2018-06-22 08:58:04</date>
              <date type="whenModified">2025-12-18 03:03:28</date>
              <date type="whenReleased">2018-06-22 08:58:04</date>
              <date type="whenProduced">2018-06</date>
              <ref type="externalLink" target="https://api.istex.fr/ark:/67375/6H6-8KS46QFB-6/fulltext.pdf?sid=hal"/>
            </edition>
            <respStmt>
              <resp>contributor</resp>
              <name key="595579">
                <persName>
                  <forename>Isabelle</forename>
                  <surname>Celet</surname>
                </persName>
                <email type="md5">54a01c02de693a614d6570c8d4e6adff</email>
                <email type="domain">univ-lille.fr</email>
              </name>
            </respStmt>
          </editionStmt>
          <publicationStmt>
            <distributor>CCSD</distributor>
            <idno type="halId">hal-01820710</idno>
            <idno type="halUri">https://hal.science/hal-01820710</idno>
            <idno type="halBibtex">steils:hal-01820710</idno>
            <idno type="halRefHtml">&lt;i&gt;Journal of retailing and consumer services&lt;/i&gt;, 2018, 46 (C), pp.51-57. &lt;a target="_blank" href="https://dx.doi.org/10.1016/j.jretconser.2018.04.007"&gt;&amp;#x27E8;10.1016/j.jretconser.2018.04.007&amp;#x27E9;&lt;/a&gt;</idno>
            <idno type="halRef">Journal of retailing and consumer services, 2018, 46 (C), pp.51-57. &amp;#x27E8;10.1016/j.jretconser.2018.04.007&amp;#x27E9;</idno>
            <availability status="restricted"/>
          </publicationStmt>
          <seriesStmt>
            <idno type="stamp" n="SHS">Sciences de l'Homme et de la Société</idno>
            <idno type="stamp" n="UNIV-ARTOIS">Université d'Artois</idno>
            <idno type="stamp" n="CNRS">CNRS - Centre national de la recherche scientifique</idno>
            <idno type="stamp" n="UNIV-LITTORAL">Université du Littoral Côte d'Opale</idno>
            <idno type="stamp" n="LEM_LILLE">Lille Économie Management</idno>
            <idno type="stamp" n="UNIV-LILLE">Université de Lille</idno>
            <idno type="stamp" n="TEST-HALCNRS">Collection test HAL CNRS</idno>
            <idno type="stamp" n="UNIV-CATHOLILLE">Université catholique de Lille</idno>
          </seriesStmt>
          <notesStmt>
            <note type="audience" n="2">International</note>
            <note type="popular" n="0">No</note>
            <note type="peer" n="1">Yes</note>
          </notesStmt>
          <sourceDesc>
            <biblStruct>
              <analytic>
                <title xml:lang="en">Online consumer learning as a tool for improving product appropriation</title>
                <author role="aut">
                  <persName>
                    <forename type="first">Nadia</forename>
                    <surname>Steils</surname>
                  </persName>
                  <idno type="halauthorid">1100125-0</idno>
                  <affiliation ref="#struct-413157"/>
                </author>
                <author role="aut">
                  <persName>
                    <forename type="first">Dominique</forename>
                    <surname>Crié</surname>
                  </persName>
                  <email type="md5">5d8497c7fbf61d91adf0e2e8ab18b7ab</email>
                  <email type="domain">univ-lille.fr</email>
                  <idno type="idhal" notation="numeric">1235012</idno>
                  <idno type="halauthorid" notation="string">1172168-1235012</idno>
                  <affiliation ref="#struct-413157"/>
                </author>
                <author role="aut">
                  <persName>
                    <forename type="first">Alain</forename>
                    <surname>Decrop</surname>
                  </persName>
                  <email type="md5">c7b379df52aae2fc4169d35b1c96c00c</email>
                  <email type="domain">unamur.be</email>
                  <idno type="idhal" notation="numeric">1033352</idno>
                  <idno type="halauthorid" notation="string">1385515-1033352</idno>
                </author>
              </analytic>
              <monogr>
                <idno type="halJournalId" status="VALID">16169</idno>
                <idno type="issn">0969-6989</idno>
                <idno type="eissn">1873-1384</idno>
                <title level="j">Journal of retailing and consumer services</title>
                <imprint>
                  <publisher>Elsevier</publisher>
                  <biblScope unit="volume">46</biblScope>
                  <biblScope unit="issue">C</biblScope>
                  <biblScope unit="pp">51-57</biblScope>
                  <date type="datePub">2018-06</date>
                </imprint>
              </monogr>
              <idno type="doi">10.1016/j.jretconser.2018.04.007</idno>
            </biblStruct>
          </sourceDesc>
          <profileDesc>
            <langUsage>
              <language ident="en">English</language>
            </langUsage>
            <textClass>
              <classCode scheme="halDomain" n="shs">Humanities and Social Sciences</classCode>
              <classCode scheme="halDomain" n="shs.gestion">Humanities and Social Sciences/Business administration</classCode>
              <classCode scheme="halTypology" n="ART">Journal articles</classCode>
              <classCode scheme="halOldTypology" n="ART">Journal articles</classCode>
              <classCode scheme="halTreeTypology" n="ART">Journal articles</classCode>
            </textClass>
            <abstract xml:lang="en">
              <p>Online tutorials make access to information easier, faster and more interactive. This research seeks to investigate the role of online knowledge acquisition on the relationship between Internet users and products. In particular, we seek to develop the concept of product appropriation. A survey (Nâ€¯=â€¯810) was conducted using five settings (i.e., different products and online learning media). First, findings support the two-dimensionality of product appropriation (i.e., control and identification). Second, results show a positive relationship between online consumer learning and product appropriation for novices, and a negative relationship for experts. Improved appropriation increases product attitude, word-of-mouth and purchase intention.</p>
            </abstract>
          </profileDesc>
        </biblFull>
      </listBibl>
    </body>
    <back>
      <listOrg type="structures">
        <org type="laboratory" xml:id="struct-413157" status="VALID">
          <idno type="IdRef">161571565</idno>
          <idno type="ISNI">0000000090991370</idno>
          <idno type="RNSR">201521703E</idno>
          <idno type="ROR">https://ror.org/05bz47575</idno>
          <idno type="Wikidata">Q51785367</idno>
          <orgName>Lille économie management - UMR 9221</orgName>
          <orgName type="acronym">LEM</orgName>
          <date type="start">2015-01-01</date>
          <desc>
            <address>
              <addrLine>Université de Lille, Site Cité Scientifique Bâtiment SH2 - 59655 Villeneuve D'Ascq</addrLine>
              <country key="FR"/>
            </address>
            <ref type="url">https://lem.univ-lille.fr/</ref>
          </desc>
          <listRelation>
            <relation name="UMR 9221" active="#struct-56711" type="direct"/>
            <relation active="#struct-300877" type="direct"/>
            <relation name="UMR9221" active="#struct-301404" type="direct"/>
            <relation name="UMR 9221" active="#struct-374570" type="direct"/>
            <relation name="UMR9221" active="#struct-441569" type="direct"/>
          </listRelation>
        </org>
        <org type="institution" xml:id="struct-56711" status="VALID">
          <idno type="IdRef">034634894</idno>
          <idno type="ISNI">000000012364777X</idno>
          <idno type="ROR">https://ror.org/053x9s498</idno>
          <orgName>Université d'Artois</orgName>
          <orgName type="acronym">UA</orgName>
          <date type="start">1992-09-01</date>
          <desc>
            <address>
              <addrLine>9 rue du Temple - BP 10665 - 62030 Arras cedex</addrLine>
              <country key="FR"/>
            </address>
            <ref type="url">http://www.univ-artois.fr/</ref>
          </desc>
        </org>
        <org type="regroupinstitution" xml:id="struct-300877" status="VALID">
          <idno type="IdRef">026582481</idno>
          <idno type="ROR">https://ror.org/025s1b152</idno>
          <orgName>Université catholique de Lille</orgName>
          <orgName type="acronym">UCL</orgName>
          <desc>
            <address>
              <addrLine>60 boulevard Vauban - 59800 Lille</addrLine>
              <country key="FR"/>
            </address>
            <ref type="url">http://www.univ-catholille.fr/</ref>
          </desc>
        </org>
        <org type="institution" xml:id="struct-301404" status="VALID">
          <idno type="IdRef">030969379</idno>
          <idno type="ISNI">0000000121134241</idno>
          <idno type="ROR">https://ror.org/02gdcg342</idno>
          <orgName>Université du Littoral Côte d'Opale</orgName>
          <orgName type="acronym">ULCO</orgName>
          <date type="start">1991-11-07</date>
          <desc>
            <address>
              <addrLine>1, place de l'Yser - BP 7102259375 Dunkerque Cedex</addrLine>
              <country key="FR"/>
            </address>
            <ref type="url">http://www.univ-littoral.fr/</ref>
          </desc>
        </org>
        <org type="regroupinstitution" xml:id="struct-374570" status="VALID">
          <idno type="IdRef">223446556</idno>
          <idno type="ISNI">0000 0001 2242 6780</idno>
          <idno type="ROR">https://ror.org/02kzqn938</idno>
          <idno type="Wikidata">Q3551621</idno>
          <orgName>Université de Lille</orgName>
          <desc>
            <address>
              <addrLine>EPE Université de Lille. -- 42 rue Paul Duez, 59000 Lille</addrLine>
              <country key="FR"/>
            </address>
            <ref type="url">https://www.univ-lille.fr/</ref>
          </desc>
        </org>
        <org type="regroupinstitution" xml:id="struct-441569" status="VALID">
          <idno type="IdRef">02636817X</idno>
          <idno type="ISNI">0000000122597504</idno>
          <idno type="ROR">https://ror.org/02feahw73</idno>
          <orgName>Centre National de la Recherche Scientifique</orgName>
          <orgName type="acronym">CNRS</orgName>
          <date type="start">1939-10-19</date>
          <desc>
            <address>
              <country key="FR"/>
            </address>
            <ref type="url">https://www.cnrs.fr/</ref>
          </desc>
        </org>
      </listOrg>
    </back>
  </text>
</TEI>