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Communication Dans Un Congrès Année : 2017

A decision-making tool for the calculation of a robust planning for Home Service employees

Résumé

This paper deals with the scheduling and routing problem in a Home Service organization, and we are more particularly interested in a real case problem, taking place in Bourgoin Jallieu (France). The aim of this work is to create a decision support tool to help the planners improving an existing planning. Many constraints must be taken into account, as legislation, competences or preferences. The planners face two key challenges: minimizing the travel time of the employees, and replacing an absence. For the first one, we propose a local search heuristic, and for the second one, we develop a dedicated heuristic. A tool with these two proposals has been implemented and has been tested with real data.
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Dates et versions

hal-01576252 , version 1 (22-08-2017)

Identifiants

  • HAL Id : hal-01576252 , version 1

Citer

Maria Di Mascolo, Marie-Laure Espinouse, Pierre Gruau, Jérôme Radureau. A decision-making tool for the calculation of a robust planning for Home Service employees. Third International Conference on Health Care Systems Engineering (HCSE), Florence, Italie. 2017, May 2017, Florence, Italy. pp.167-177. ⟨hal-01576252⟩
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