Observations on e-Business Implementation Capabilities in Heterogeneous Business Networks - Archive ouverte HAL
Communication Dans Un Congrès Année : 2011

Observations on e-Business Implementation Capabilities in Heterogeneous Business Networks

Résumé

The objective of this qualitative study was to understand the factors that hinder large industry organizations in implementing e-Business solutions. The study included 4 organizations that operated in heterogeneous business networks consisting also of small partners. Interviews were conducted with managers of IT, purchasing and business development. The results indicate that the organizations faced a mixture of intertwined, accumulative challenges. Lack of IT resources and growing reliance on third parties had reduced IT expertise and made investments difficult. At the same time, e-Business projects were found to be very demanding to plan and execute, and with no e-Business knowledge or conscious e-Business strategies in place, the organizations were progressing haphazardly. The heterogeneous business environment also posed external challenges with partners having highly-disparate IT capabilities. Existing e-Business technologies appeared either inadequate for the needs of these networks or the appropriate technology was entirely missing.
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hal-01560859 , version 1 (12-07-2017)

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Tero Pesonen, Kari Smolander. Observations on e-Business Implementation Capabilities in Heterogeneous Business Networks. 11th Conference on e-Business, e-Services, and e-Society (I3E), Oct 2011, Kaunas, Lithuania. pp.212-226, ⟨10.1007/978-3-642-27260-8_17⟩. ⟨hal-01560859⟩
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