Proposition and Validation of a Questionnaire to Measure the User Experience in Immersive Virtual Environments
Résumé
There are increasing new advances in virtual
reality technologies as well as a rise in immersive virtual
environments research and user experience research. Within
this framework, we decided to address the overall user experience
in immersive virtual environments. Indeed, in our
point of view, this topic is not fully dealt with in the scientific
literature, neither in terms of user experience components
nor in terms of user experience measurement methods.
It is in this context that we conducted a study aiming
at proposing and validating a unified questionnaire on
user experience in immersive virtual environment(IVEQ).
Our questionnaire contains 10 subscales measuring presence,
engagement, immersion, flow, usability, skill, emotion,
experience consequence, judgement and technology adoption.
The construction of our questionnaire was based on
existing ones. It was tested on 116 participants after they
use the edutainment virtual environment “Think and Shoot”.
Results show that 9 out of 10 subscales and 68 out of 87
items are reliable as demonstrated by an internal consistency
analysis with Cronbach’s alpha and an item analysis.
Findings also indicate that the scale scores from 6 subscales
are considered normal distributed (e.g. presence) whereas
the scale scores from 3 subscales are considered negatively
skewed (e.g. skill). This study provides important new insight
into UX in IVEs assessment.