Experienced knowledge for the description of maintenance packages
Résumé
The presented work is included in the research theme that specifies some means of capitalization and
exploitation of knowledge from experience feedback processes in the context of industrial maintenance
management. Our research on it is a more precise definition of the proposed project, built with a problem
asking how to handle the management of repair packages. Upstream, the knowledge of various experts
are materialized in the form of expert reports. Downstream maintenance wants to quickly repair products
based on symptoms or change parts in advance. For this, we propose a methodology by analysing the
feedback to improve the response time for maintenance services. This is implemented in the context of
a manufacturing traction motors for the railway industry.