Social relationships are crucial for older adults’ well-being. Past research demonstrated that video-communication technology could reduce social isolation. However, most commercial telecommunication systems have interfaces that are too complex to be operated by older adults without assistance. In this paper, we present a system that exploits the tangible affordances of a physical window to provide a natural interface for an always-on video-communication system. In addition, we present a case study focused on the system accessibility and user acceptance with 8 older adults living in a retirement home. We also describe the preliminary findings based on an observation study and on a semistructured interview. Finally, we discuss the possible improvements and impact this system might have on older adults’ life.