Chapter 26. Context-based groupware systems
Résumé
Context is an interesting concept in the field of Computer-Supported Cooperative Work already acknowledged in other areas. A more common keyword in CSCW field is the term awareness that is traditionally used without explicit association to context. Borges et al. (2004) tried to clarify the relationship between the concepts of context and awareness. In particular, they proposed a framework to understand how context and awareness are connected to other concepts used in group work. The framework is useful to consider some groupware systems from the perspective of context and to obtain some insight on possible improvements for users. This paper first presents an extension of the framework with a particular emphasis on the role played by context, and, second, revisits the two examples in (Borges et al., 2004), which illustrate the application of the framework, to discuss in more details the role of context.