<?xml version="1.0" encoding="utf-8"?>
<TEI xmlns="http://www.tei-c.org/ns/1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:hal="http://hal.archives-ouvertes.fr/" xmlns:gml="http://www.opengis.net/gml/3.3/" xmlns:gmlce="http://www.opengis.net/gml/3.3/ce" version="1.1" xsi:schemaLocation="http://www.tei-c.org/ns/1.0 http://api.archives-ouvertes.fr/documents/aofr-sword.xsd">
  <teiHeader>
    <fileDesc>
      <titleStmt>
        <title>HAL TEI export of hal-01317725</title>
      </titleStmt>
      <publicationStmt>
        <distributor>CCSD</distributor>
        <availability status="restricted">
          <licence target="https://creativecommons.org/publicdomain/zero/1.0/">CC0 1.0 - Universal</licence>
        </availability>
        <date when="2026-05-16T19:24:29+02:00"/>
      </publicationStmt>
      <sourceDesc>
        <p part="N">HAL API Platform</p>
      </sourceDesc>
    </fileDesc>
  </teiHeader>
  <text>
    <body>
      <listBibl>
        <biblFull>
          <titleStmt>
            <title xml:lang="en">Organizational redesign: insights from ethnographic study before simulation</title>
            <author role="aut">
              <persName>
                <forename type="first">Guillaume</forename>
                <surname>Lamé</surname>
              </persName>
              <email type="md5">edf4236db710e22a32cc9857ba6638bd</email>
              <email type="domain">centralesupelec.fr</email>
              <idno type="idhal" notation="string">guillaume-lame</idno>
              <idno type="idhal" notation="numeric">4734</idno>
              <idno type="halauthorid" notation="string">25376-4734</idno>
              <idno type="RESEARCHERID">http://www.researcherid.com/rid/AAH-7426-2021</idno>
              <idno type="ORCID">https://orcid.org/0000-0001-9514-1890</idno>
              <idno type="GOOGLE SCHOLAR">https://scholar.google.com/citations?user=zlsjWSsAAAAJ&amp;hl=fr</idno>
              <idno type="IDREF">https://www.idref.fr/203020464</idno>
              <affiliation ref="#struct-11769"/>
            </author>
            <author role="aut">
              <persName>
                <forename type="first">Julie</forename>
                <surname>Stal-Le Cardinal</surname>
              </persName>
              <email type="md5">00a34b691118dd8e40c8503f61b70627</email>
              <email type="domain">ecp.fr</email>
              <idno type="idhal" notation="string">julie-stal-le-cardinal</idno>
              <idno type="idhal" notation="numeric">5565</idno>
              <idno type="halauthorid" notation="string">7275-5565</idno>
              <idno type="IDREF">https://www.idref.fr/166655570</idno>
              <affiliation ref="#struct-11769"/>
            </author>
            <author role="aut">
              <persName>
                <forename type="first">Oualid</forename>
                <surname>Jouini</surname>
              </persName>
              <email type="md5">fafd478a69e8219f8a231762a90a58d2</email>
              <email type="domain">centralesupelec.fr</email>
              <idno type="idhal" notation="string">oualid-jouini</idno>
              <idno type="idhal" notation="numeric">5693</idno>
              <idno type="halauthorid" notation="string">28709-5693</idno>
              <idno type="ORCID">https://orcid.org/0000-0002-9498-165X</idno>
              <idno type="IDREF">https://www.idref.fr/120010739</idno>
              <affiliation ref="#struct-11769"/>
            </author>
            <editor role="depositor">
              <persName>
                <forename>Lamé</forename>
                <surname>Guillaume</surname>
              </persName>
              <email type="md5">edf4236db710e22a32cc9857ba6638bd</email>
              <email type="domain">centralesupelec.fr</email>
            </editor>
          </titleStmt>
          <editionStmt>
            <edition n="v1" type="current">
              <date type="whenSubmitted">2016-05-18 17:56:15</date>
              <date type="whenModified">2025-02-20 17:55:36</date>
              <date type="whenReleased">2016-05-20 11:01:55</date>
              <date type="whenProduced">2016-05-16</date>
              <date type="whenEndEmbargoed">2016-05-18</date>
              <ref type="file" target="https://hal.science/hal-01317725v1/document">
                <date notBefore="2016-05-18"/>
              </ref>
              <ref type="file" subtype="author" n="1" target="https://hal.science/hal-01317725v1/file/2016-Lam%C3%A9%20et%20al-DESIGN%202016_reviewed%26corrected%20vHAL.pdf" id="file-1317725-1397210">
                <date notBefore="2016-05-18"/>
              </ref>
            </edition>
            <respStmt>
              <resp>contributor</resp>
              <name key="319009">
                <persName>
                  <forename>Lamé</forename>
                  <surname>Guillaume</surname>
                </persName>
                <email type="md5">edf4236db710e22a32cc9857ba6638bd</email>
                <email type="domain">centralesupelec.fr</email>
              </name>
            </respStmt>
          </editionStmt>
          <publicationStmt>
            <distributor>CCSD</distributor>
            <idno type="halId">hal-01317725</idno>
            <idno type="halUri">https://hal.science/hal-01317725</idno>
            <idno type="halBibtex">lame:hal-01317725</idno>
            <idno type="halRefHtml">&lt;i&gt;14th Design Conference&lt;/i&gt;, May 2016, Cavtat (Dubrovnik), Croatia</idno>
            <idno type="halRef">14th Design Conference, May 2016, Cavtat (Dubrovnik), Croatia</idno>
            <availability status="restricted">
              <licence target="https://about.hal.science/hal-authorisation-v1/">HAL Authorization<ref corresp="#file-1317725-1397210"/></licence>
            </availability>
          </publicationStmt>
          <seriesStmt>
            <idno type="stamp" n="LGI">Laboratoire Génie Industriel</idno>
            <idno type="stamp" n="CENTRALESUPELEC">Ecole CentraleSupélec</idno>
            <idno type="stamp" n="LGI-IC" corresp="LGI">Equipe : Ingénierie de la Conception</idno>
            <idno type="stamp" n="UNIV-PARIS-SACLAY">Université Paris-Saclay</idno>
            <idno type="stamp" n="CENTRALESUPELEC-SACLAY" corresp="UNIV-PARIS-SACLAY">CENTRALESUPELEC-SACLAY</idno>
            <idno type="stamp" n="LGI-MO" corresp="LGI">Équipe : Management des opérations</idno>
            <idno type="stamp" n="GS-ENGINEERING">Graduate School Sciences de l'Ingénierie et des Systèmes</idno>
          </seriesStmt>
          <notesStmt>
            <note type="audience" n="2">International</note>
            <note type="invited" n="0">No</note>
            <note type="popular" n="0">No</note>
            <note type="peer" n="1">Yes</note>
            <note type="proceedings" n="1">Yes</note>
          </notesStmt>
          <sourceDesc>
            <biblStruct>
              <analytic>
                <title xml:lang="en">Organizational redesign: insights from ethnographic study before simulation</title>
                <author role="aut">
                  <persName>
                    <forename type="first">Guillaume</forename>
                    <surname>Lamé</surname>
                  </persName>
                  <email type="md5">edf4236db710e22a32cc9857ba6638bd</email>
                  <email type="domain">centralesupelec.fr</email>
                  <idno type="idhal" notation="string">guillaume-lame</idno>
                  <idno type="idhal" notation="numeric">4734</idno>
                  <idno type="halauthorid" notation="string">25376-4734</idno>
                  <idno type="RESEARCHERID">http://www.researcherid.com/rid/AAH-7426-2021</idno>
                  <idno type="ORCID">https://orcid.org/0000-0001-9514-1890</idno>
                  <idno type="GOOGLE SCHOLAR">https://scholar.google.com/citations?user=zlsjWSsAAAAJ&amp;hl=fr</idno>
                  <idno type="IDREF">https://www.idref.fr/203020464</idno>
                  <affiliation ref="#struct-11769"/>
                </author>
                <author role="aut">
                  <persName>
                    <forename type="first">Julie</forename>
                    <surname>Stal-Le Cardinal</surname>
                  </persName>
                  <email type="md5">00a34b691118dd8e40c8503f61b70627</email>
                  <email type="domain">ecp.fr</email>
                  <idno type="idhal" notation="string">julie-stal-le-cardinal</idno>
                  <idno type="idhal" notation="numeric">5565</idno>
                  <idno type="halauthorid" notation="string">7275-5565</idno>
                  <idno type="IDREF">https://www.idref.fr/166655570</idno>
                  <affiliation ref="#struct-11769"/>
                </author>
                <author role="aut">
                  <persName>
                    <forename type="first">Oualid</forename>
                    <surname>Jouini</surname>
                  </persName>
                  <email type="md5">fafd478a69e8219f8a231762a90a58d2</email>
                  <email type="domain">centralesupelec.fr</email>
                  <idno type="idhal" notation="string">oualid-jouini</idno>
                  <idno type="idhal" notation="numeric">5693</idno>
                  <idno type="halauthorid" notation="string">28709-5693</idno>
                  <idno type="ORCID">https://orcid.org/0000-0002-9498-165X</idno>
                  <idno type="IDREF">https://www.idref.fr/120010739</idno>
                  <affiliation ref="#struct-11769"/>
                </author>
              </analytic>
              <monogr>
                <title level="m">Proceedings of DESIGN 2016</title>
                <meeting>
                  <title>14th Design Conference</title>
                  <date type="start">2016-05-16</date>
                  <date type="end">2016-05-19</date>
                  <settlement>Cavtat (Dubrovnik)</settlement>
                  <country key="HR">Croatia</country>
                </meeting>
                <imprint>
                  <date type="datePub">2016</date>
                </imprint>
              </monogr>
            </biblStruct>
          </sourceDesc>
          <profileDesc>
            <langUsage>
              <language ident="en">English</language>
            </langUsage>
            <textClass>
              <keywords scheme="author">
                <term xml:lang="en">service design</term>
                <term xml:lang="en">simulation-based design</term>
                <term xml:lang="en">healthcare</term>
                <term xml:lang="en">multidisciplinary approach</term>
                <term xml:lang="en">Organizational design</term>
              </keywords>
              <classCode scheme="halDomain" n="spi.other">Engineering Sciences [physics]/Other</classCode>
              <classCode scheme="halTypology" n="COMM">Conference papers</classCode>
              <classCode scheme="halOldTypology" n="COMM">Conference papers</classCode>
              <classCode scheme="halTreeTypology" n="COMM">Conference papers</classCode>
            </textClass>
            <abstract xml:lang="en">
              <p>Increasing efficiency is crucial in healthcare systems. To do so, a classical approach is to redesign organizations using Discrete Event Simulation (DES). However, DES models workers only as resources producing labour with a certain efficiency. To overcome this limitation, DES can be embedded in a Soft Systems Methodology (SSM) framework. In this article, we show how an ethnographic study is undertaken early in such a framework. Precious insights are gained and these findings call for more frequent use of observation in addition to interviews when redesigning organizations.</p>
            </abstract>
          </profileDesc>
        </biblFull>
      </listBibl>
    </body>
    <back>
      <listOrg type="structures">
        <org type="laboratory" xml:id="struct-11769" status="OLD">
          <idno type="IdRef">148257844</idno>
          <idno type="RNSR">199814131Y</idno>
          <orgName>Laboratoire Génie Industriel - EA 2606</orgName>
          <orgName type="acronym">LGI</orgName>
          <date type="end">2019-12-31</date>
          <desc>
            <address>
              <addrLine>CentraleSupélec - Bâtiment Bouygues3 rue Joliot Curie91190 GIF-SUR-YVETTE</addrLine>
              <country key="FR"/>
            </address>
            <ref type="url">http://www.lgi.ecp.fr</ref>
          </desc>
          <listRelation>
            <relation active="#struct-411575" type="direct"/>
          </listRelation>
        </org>
        <org type="institution" xml:id="struct-411575" status="VALID">
          <idno type="IdRef">184443237</idno>
          <idno type="ROR">https://ror.org/019tcpt25</idno>
          <orgName>CentraleSupélec</orgName>
          <desc>
            <address>
              <addrLine>3, rue Joliot Curie,Plateau de Moulon,91192 GIF-SUR-YVETTE Cedex</addrLine>
              <country key="FR"/>
            </address>
            <ref type="url">http://www.centralesupelec.fr</ref>
          </desc>
        </org>
      </listOrg>
    </back>
  </text>
</TEI>