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Communication Dans Un Congrès Année : 2009

Methodological approach for the study of the interaction between waiters and customers through verbal and non verbal resources.

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hal-01243623 , version 1 (15-12-2015)

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Clémentine Hugol-Gential. Methodological approach for the study of the interaction between waiters and customers through verbal and non verbal resources. . From Services to Experiences in Tourism and the Hospitality Industry. 27th EuroCHRIE Annual Conference, , Oct 2009, Helsinki, Finland. pp.631-637. ⟨hal-01243623⟩
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