The Role of Design in the Appropriation of Shared Objects: Autolib in Paris
Résumé
This article looks at consumers’ appropriation of cars in a carsharing system. Underpinned by research on design and design knowledge, our paper illustrates how specific design elements contributed to the appropriation of shared vehicles through controlling, knowing and creating the product and the service.
Domaines
Gestion et managementOrigine | Fichiers produits par l'(les) auteur(s) |
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