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Article Dans Une Revue UP-TO-US '12 Workshop : User-Centric Personalized TV ubiquitOus and secUre Services, Jul 2012, Berlin, Germany. Fraunhofer FOKUS Année : 2012

Quality of Experience for Audio-Visual Services

Résumé

Multimedia and audio-visual services are observing a huge explosion during the last years. In this context, users' satisfaction is the aim of each service provider to reduce the churn, promote new services and improve the ARPU (Average Revenue per User). Consequently, Quality of experience (QoE) consideration becomes crucial for evaluating the users' perceived quality for the provided services and hence reflects the users' satisfaction. QoE is a multidimensional concept consisting of both objective and subjective aspects. For adequate QoE measure, the context information on the network, devices, the user and his localization have to be considered for successful estimation of the user's experience. Up till now, QoE is a young subject with few consideration of context information. This paper presents a new notion of user's experience through introducing context-awareness to the QoE notion. A detailed overview and comparison of the classical QoE measurement techniques are given. The literature contributions for QoE measurement are also presented and analyzed according to the new notion of user's experience given in this paper.
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Dates et versions

hal-01077548 , version 1 (25-10-2014)

Identifiants

  • HAL Id : hal-01077548 , version 1

Citer

Mamadou Tourad Diallo, Hassnaa Moustafa, Hossam Afifi, Khalil Ur Rehman Laghari. Quality of Experience for Audio-Visual Services. UP-TO-US '12 Workshop : User-Centric Personalized TV ubiquitOus and secUre Services, Jul 2012, Berlin, Germany. Fraunhofer FOKUS, 2012, pp.299-305. ⟨hal-01077548⟩
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