Architecture and Evaluation of a User-Centric NFC-Enabled Ticketing System for Small Events - Archive ouverte HAL Access content directly
Conference Papers Year : 2011

Architecture and Evaluation of a User-Centric NFC-Enabled Ticketing System for Small Events

Abstract

Small events are events with a limited number of attendees and limited financial means for the organizers. They represent an uncovered niche in the e-ticketing field. Our contribution, which is mainly practical, consists in proposing a solution to address this issue. We introduce an offline approach that uses Near Field Communication-enabled (NFC-enabled) mobile phones in a e-ticketing system dedicated to the management of these small events. In other words, we present an architecture which does not make use of an Internet connection during the ticket validation phase and that requires no infrastructure. Based on this architecture, we evaluate a prototype that we developed in terms of user experience, security, economical aspects and speed of use in order to show its relevance. Starting from a scenario with four use cases, we focus on the ticket issuance and the ticket presentation phases.
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Dates and versions

hal-01003048 , version 1 (09-06-2014)

Identifiers

  • HAL Id : hal-01003048 , version 1

Cite

Jonathan Ouoba, Serge Chaumette, Damien Dubernet, Erkki Siira, Tuomo Tuikka. Architecture and Evaluation of a User-Centric NFC-Enabled Ticketing System for Small Events. Third International Conference, MobiCASE 2011, Oct 2011, Los Angeles, United States. pp.137-151. ⟨hal-01003048⟩

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