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            <title xml:lang="fr">Ressources humaines en réception hôtelière ai Viet-Nam : Une grille de lecture socio-culturelle</title>
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                <term xml:lang="en">Vietnam</term>
                <term xml:lang="fr">Compétences</term>
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                <term xml:lang="fr">réception hôtelière</term>
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              <p>Rédigé d'après une enquête conduite auprès de 409 employés du service de réception de 63 hôtels de catégories 4 et 5 étoiles, situés dans les principales agglomérations touristiques du Vietnam, l'article se propose de répondre à un double objectif : (1) établir un état des lieux du profil général des employés du service de réception, de leurs compétences et de leurs plans de carrière, et (2) permettre aux praticiens, nationaux et internationaux, d'appréhender le marché de travail hôtelier. Cette recherche permet de formuler les recommandations stratégiques en matière de gestion des ressources humaines dans l'industrie hôtelière au Vietnam.</p>
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