<?xml version="1.0" encoding="utf-8"?>
<TEI xmlns="http://www.tei-c.org/ns/1.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:hal="http://hal.archives-ouvertes.fr/" xmlns:gml="http://www.opengis.net/gml/3.3/" xmlns:gmlce="http://www.opengis.net/gml/3.3/ce" version="1.1" xsi:schemaLocation="http://www.tei-c.org/ns/1.0 http://api.archives-ouvertes.fr/documents/aofr-sword.xsd">
  <teiHeader>
    <fileDesc>
      <titleStmt>
        <title>HAL TEI export of hal-00203512</title>
      </titleStmt>
      <publicationStmt>
        <distributor>CCSD</distributor>
        <availability status="restricted">
          <licence target="https://creativecommons.org/publicdomain/zero/1.0/">CC0 1.0 - Universal</licence>
        </availability>
        <date when="2026-05-18T13:13:23+02:00"/>
      </publicationStmt>
      <sourceDesc>
        <p part="N">HAL API Platform</p>
      </sourceDesc>
    </fileDesc>
  </teiHeader>
  <text>
    <body>
      <listBibl>
        <biblFull>
          <titleStmt>
            <title xml:lang="en">The cost of switching Internet providers in the broadband industry, or why ADSL has diffused faster than other innovative technologies: Evidence from the French case</title>
            <author role="aut">
              <persName>
                <forename type="first">Jackie</forename>
                <surname>Krafft</surname>
              </persName>
              <email type="md5">24f07cb2773d4f2a8b6a114fde270ac6</email>
              <email type="domain">gredeg.cnrs.fr</email>
              <idno type="idhal" notation="string">jackie-krafft</idno>
              <idno type="idhal" notation="numeric">20807</idno>
              <idno type="halauthorid" notation="string">21359-20807</idno>
              <idno type="ORCID">https://orcid.org/0000-0002-8011-9866</idno>
              <idno type="GOOGLE SCHOLAR">https://scholar.google.fr/citations?user=wHSHlccAAAAJ&amp;hl=en</idno>
              <idno type="IDREF">https://www.idref.fr/069718989</idno>
              <affiliation ref="#struct-15896"/>
            </author>
            <author role="aut">
              <persName>
                <forename type="first">Evens</forename>
                <surname>Salies</surname>
              </persName>
              <email type="md5">d4fe7d655b44c195eeaae4972244a8e1</email>
              <email type="domain">sciencespo.fr</email>
              <idno type="idhal" notation="string">evenssalies</idno>
              <idno type="idhal" notation="numeric">747386</idno>
              <idno type="halauthorid" notation="string">253956-747386</idno>
              <idno type="ORCID">https://orcid.org/0000-0001-6407-5472</idno>
              <idno type="GOOGLE SCHOLAR">https://scholar.google.com/citations?user=uCPLBPcAAAAJ&amp;hl=fr</idno>
              <idno type="IDREF">https://www.idref.fr/081184913</idno>
              <idno type="GOOGLE SCHOLAR">https://scholar.google.fr/citations?user=uCPLBPcAAAAJ</idno>
              <affiliation ref="#struct-250936"/>
            </author>
            <editor role="depositor">
              <persName>
                <forename>Jackie</forename>
                <surname>Krafft</surname>
              </persName>
              <email type="md5">24f07cb2773d4f2a8b6a114fde270ac6</email>
              <email type="domain">gredeg.cnrs.fr</email>
            </editor>
          </titleStmt>
          <editionStmt>
            <edition n="v1" type="current">
              <date type="whenSubmitted">2008-01-10 12:59:35</date>
              <date type="whenModified">2025-08-20 03:19:35</date>
              <date type="whenReleased">2008-01-15 10:43:08</date>
              <date type="whenProduced">2008</date>
              <date type="whenEndEmbargoed">2008-01-10</date>
              <ref type="file" target="https://hal.science/hal-00203512v1/document">
                <date notBefore="2008-01-10"/>
              </ref>
              <ref type="file" subtype="author" n="1" target="https://hal.science/hal-00203512v1/file/RP-2008.pdf" id="file-203512-39859">
                <date notBefore="2008-01-10"/>
              </ref>
            </edition>
            <respStmt>
              <resp>contributor</resp>
              <name key="119710">
                <persName>
                  <forename>Jackie</forename>
                  <surname>Krafft</surname>
                </persName>
                <email type="md5">24f07cb2773d4f2a8b6a114fde270ac6</email>
                <email type="domain">gredeg.cnrs.fr</email>
              </name>
            </respStmt>
          </editionStmt>
          <publicationStmt>
            <distributor>CCSD</distributor>
            <idno type="halId">hal-00203512</idno>
            <idno type="halUri">https://hal.science/hal-00203512</idno>
            <idno type="halBibtex">krafft:hal-00203512</idno>
            <idno type="halRefHtml">&lt;i&gt;Research Policy&lt;/i&gt;, 2008, 37 (4), pp.706-719</idno>
            <idno type="halRef">Research Policy, 2008, 37 (4), pp.706-719</idno>
            <availability status="restricted">
              <licence target="https://about.hal.science/hal-authorisation-v1/">HAL Authorization<ref corresp="#file-203512-39859"/></licence>
            </availability>
          </publicationStmt>
          <seriesStmt>
            <idno type="stamp" n="SHS">Sciences de l'Homme et de la Société</idno>
            <idno type="stamp" n="UNICE">Université Nice Sophia Antipolis</idno>
            <idno type="stamp" n="SCIENCESPO">Sciences Po</idno>
            <idno type="stamp" n="CNRS">CNRS - Centre national de la recherche scientifique</idno>
            <idno type="stamp" n="AO-ECONOMIE">Archives ouvertes de l'Economie</idno>
            <idno type="stamp" n="GREDEG" corresp="SHS">Groupe de Recherche en Droit, Economie et Gestion</idno>
            <idno type="stamp" n="ECO_NICE" corresp="UNICE">EconomistOnLine@Nice</idno>
            <idno type="stamp" n="UNIV-COTEDAZUR">Université Côte d'Azur</idno>
            <idno type="stamp" n="OFCE" corresp="SCIENCESPO">Les publications de l'OFCE (Observatoire français des conjonctures économiques)</idno>
            <idno type="stamp" n="SCPO_OA" corresp="SCIENCESPO">Sciences Po Open Access</idno>
            <idno type="stamp" n="SCPO-REPEC" corresp="SCIENCESPO">Publications de Sciences Po en économie</idno>
          </seriesStmt>
          <notesStmt>
            <note type="audience" n="2">International</note>
            <note type="popular" n="0">No</note>
            <note type="peer" n="1">Yes</note>
          </notesStmt>
          <sourceDesc>
            <biblStruct>
              <analytic>
                <title xml:lang="en">The cost of switching Internet providers in the broadband industry, or why ADSL has diffused faster than other innovative technologies: Evidence from the French case</title>
                <author role="aut">
                  <persName>
                    <forename type="first">Jackie</forename>
                    <surname>Krafft</surname>
                  </persName>
                  <email type="md5">24f07cb2773d4f2a8b6a114fde270ac6</email>
                  <email type="domain">gredeg.cnrs.fr</email>
                  <idno type="idhal" notation="string">jackie-krafft</idno>
                  <idno type="idhal" notation="numeric">20807</idno>
                  <idno type="halauthorid" notation="string">21359-20807</idno>
                  <idno type="ORCID">https://orcid.org/0000-0002-8011-9866</idno>
                  <idno type="GOOGLE SCHOLAR">https://scholar.google.fr/citations?user=wHSHlccAAAAJ&amp;hl=en</idno>
                  <idno type="IDREF">https://www.idref.fr/069718989</idno>
                  <affiliation ref="#struct-15896"/>
                </author>
                <author role="aut">
                  <persName>
                    <forename type="first">Evens</forename>
                    <surname>Salies</surname>
                  </persName>
                  <email type="md5">d4fe7d655b44c195eeaae4972244a8e1</email>
                  <email type="domain">sciencespo.fr</email>
                  <idno type="idhal" notation="string">evenssalies</idno>
                  <idno type="idhal" notation="numeric">747386</idno>
                  <idno type="halauthorid" notation="string">253956-747386</idno>
                  <idno type="ORCID">https://orcid.org/0000-0001-6407-5472</idno>
                  <idno type="GOOGLE SCHOLAR">https://scholar.google.com/citations?user=uCPLBPcAAAAJ&amp;hl=fr</idno>
                  <idno type="IDREF">https://www.idref.fr/081184913</idno>
                  <idno type="GOOGLE SCHOLAR">https://scholar.google.fr/citations?user=uCPLBPcAAAAJ</idno>
                  <affiliation ref="#struct-250936"/>
                </author>
              </analytic>
              <monogr>
                <idno type="halJournalId" status="VALID">18623</idno>
                <idno type="issn">0048-7333</idno>
                <title level="j">Research Policy</title>
                <imprint>
                  <publisher>Elsevier</publisher>
                  <biblScope unit="volume">37</biblScope>
                  <biblScope unit="issue">4</biblScope>
                  <biblScope unit="pp">706-719</biblScope>
                  <date type="datePub">2008</date>
                  <date type="dateEpub">2008</date>
                </imprint>
              </monogr>
            </biblStruct>
          </sourceDesc>
          <profileDesc>
            <langUsage>
              <language ident="en">English</language>
            </langUsage>
            <textClass>
              <classCode scheme="halDomain" n="shs.eco">Humanities and Social Sciences/Economics and Finance</classCode>
              <classCode scheme="halTypology" n="ART">Journal articles</classCode>
              <classCode scheme="halOldTypology" n="ART">Journal articles</classCode>
              <classCode scheme="halTreeTypology" n="ART">Journal articles</classCode>
            </textClass>
            <abstract xml:lang="en">
              <p>The innovative broadband Internet industry is characterised by inertia phenomena in terms of technology choice, as well as selection of Internet service providers (ISPs). Within the set of firms providing Internet, very often in Europe the incumbent operator has the lion's share of end-customers and supplies the dominant technology. Focusing on the French case, this paper shows that although inertia on the supply side (partly due to the regulation process in itself), helps to explain the technology mix reached to date, a more complete picture of the inertia can be obtained when we consider the existence of costs faced by customers when switching between ISPs. We calculate these so-called “switching costs”. The closing section of this paper derives several implications in terms of policy.</p>
            </abstract>
          </profileDesc>
        </biblFull>
      </listBibl>
    </body>
    <back>
      <listOrg type="structures">
        <org type="laboratory" xml:id="struct-15896" status="OLD">
          <orgName>Groupe de Recherche en Droit, Economie et Gestion</orgName>
          <orgName type="acronym">GREDEG</orgName>
          <desc>
            <address>
              <addrLine>250, Rue Albert Einstein 06560 Valbonne</addrLine>
              <country key="FR"/>
            </address>
            <ref type="url">http://www.gredeg.cnrs.fr</ref>
          </desc>
          <listRelation>
            <relation active="#struct-117617" type="direct"/>
            <relation name="UMR6227" active="#struct-441569" type="direct"/>
          </listRelation>
        </org>
        <org type="laboratory" xml:id="struct-250936" status="VALID">
          <orgName>Observatoire français des conjonctures économiques (Sciences Po)</orgName>
          <orgName type="acronym">OFCE</orgName>
          <date type="start">1981-01-01</date>
          <desc>
            <address>
              <addrLine>10 place de Catalogne - 75014 Paris</addrLine>
              <country key="FR"/>
            </address>
            <ref type="url">http://www.ofce.sciences-po.fr</ref>
          </desc>
          <listRelation>
            <relation active="#struct-301587" type="direct"/>
          </listRelation>
        </org>
        <org type="institution" xml:id="struct-117617" status="VALID">
          <idno type="IdRef">026403498</idno>
          <idno type="ISNI">0000000123372892</idno>
          <idno type="ROR">https://ror.org/02k9vew78</idno>
          <orgName>Université Nice Sophia Antipolis (1965 - 2019)</orgName>
          <orgName type="acronym">UNS</orgName>
          <date type="start">1965-10-23</date>
          <date type="end">2019-12-31</date>
          <desc>
            <address>
              <addrLine>Parc Valrose, 06100 Nice</addrLine>
              <country key="FR"/>
            </address>
            <ref type="url">http://unice.fr/</ref>
          </desc>
        </org>
        <org type="regroupinstitution" xml:id="struct-441569" status="VALID">
          <idno type="IdRef">02636817X</idno>
          <idno type="ISNI">0000000122597504</idno>
          <idno type="ROR">https://ror.org/02feahw73</idno>
          <orgName>Centre National de la Recherche Scientifique</orgName>
          <orgName type="acronym">CNRS</orgName>
          <date type="start">1939-10-19</date>
          <desc>
            <address>
              <country key="FR"/>
            </address>
            <ref type="url">https://www.cnrs.fr/</ref>
          </desc>
        </org>
        <org type="institution" xml:id="struct-301587" status="VALID">
          <idno type="IdRef">027918459</idno>
          <idno type="ROR">https://ror.org/05fe7ax82</idno>
          <orgName>Sciences Po</orgName>
          <orgName type="acronym">Sciences Po</orgName>
          <desc>
            <address>
              <addrLine>27, rue Saint-Guillaume - 75337 Paris cedex 07</addrLine>
              <country key="FR"/>
            </address>
            <ref type="url">https://www.sciencespo.fr/</ref>
          </desc>
        </org>
      </listOrg>
    </back>
  </text>
</TEI>